CATS said bus riders should expect delays with 107 drivers absent on Wednesday.
CHARLOTTE, NC — Over 100 Charlotte bus drivers missed work Wednesday, causing delays for riders, the Charlotte Area Transit System (CATS) said.
“Due to operator absences, expect intermittent delays on CATS bus routes,” CATS tweeted.
A total of 107 drivers were absent from work Wednesday. CATS didn’t provide any explanation as to why the drivers were absent. Passengers were encouraged to download the CATS app for real-time data on routes and delays.
Vitor Lara used a CATS bus to get to and from the airport while he was on a connecting flight from Charlotte Douglas International Airport.
“I was pretty scared that you just told me that. I mean, I have no idea. How is this possible?” he asked.
Krissy Oechslin, chair of the Transit Services Advisory Committee, tweeted that the CATS announcement was a good start for being more transparent, but shared concerns that the information wouldn’t be widely available to CATS riders.
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“This is a great start, @CATSRideTransit, but what % of the bus operator labor force is 107?” Oechslin tweeted. “What are the odds a given passenger will face a delay?”
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CATS drivers encouraged to download its app to check on bus delays.
WCNC Charlotte found multiple bus routes throughout the day reporting delays.
We drove to these areas and didn’t find anyone waiting at the bus stops.
That’ doesn’t many people weren’t impacted.
We mostly found delays at CAT Hubs near Johnson C Smith University and the Uptown depot.
A spokesperson for CATS said CEO John Lewis is set to talk about driver shortages at a city transit commission meeting.
Wednesday night’s CATS meeting will be held virtually and can be viewed by the public here.
WCNC Charlotte has reached out to CATS for more information on the labor shortage and operator absences. For the latest breaking news, weather and traffic alerts, download the WCNC Charlotte mobile app.
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